HI Kevin
I fully understand that Ralph could be a busy man, like me, like everybody, he is a father too like me....but it's true that I am not the boss of an rc shop. Sorry if my mail appeared to be rude, it's not te feeling I wanted to share with you. My mails were sent 2-3 months ago by now...still without answers and that's why I am disappointed. If someone didn't answer my mail, no problem I send a new one but after 2, 3 still without answers, I changed my mind.
That's not quite important as I managed to find rails blades in Europe, but FBLrotors is lucky enough to have more parts about synergy than everywhere else, so ordering at FBLrotors sounds good to me. I am not spiteful at all ( in France, most of the time, we are no good at all with mail answers..)and will order at his shop if possible in future with GREAT pleasure. I know that all MAtt Botos products are AWESOME.
Thanks for sharing with me your mail Kevin , I highly appreciate. But please, again, my criticism is not so bad, just see it as a constructive criticism to improve customers support.
Norbert
