Synergy Tech Support

General => Main Helicopter Discussion => Topic started by: mikedinu@comcast.net on July 21, 2016, 01:52:19 PM

Title: Anyone know what is up FBL rotors?
Post by: mikedinu@comcast.net on July 21, 2016, 01:52:19 PM
 About a week or more ago i placed an order. Got the standard auto email, but no shipping yet. Tried contact through email, left a message etc. I am sure Ralph will deliver, just wondering if anyone knows why the delay?  Thanks
Title: Re: Anyone know what is up FBL rotors?
Post by: Dan Minick on July 22, 2016, 10:09:11 PM
He got a new job, I know that much! I think he has been super swamped getting acquainted to the new position. I talked to him last night. Ill mention it to him this weekend.
Title: Re: Anyone know what is up FBL rotors?
Post by: cml001 on July 22, 2016, 11:06:03 PM
Yeah.. I got an order from him last week.. Sure he will respond asap... Dan will get with him I'm sure as well.
Title: Re: Anyone know what is up FBL rotors?
Post by: Maxturbine on July 22, 2016, 11:16:03 PM
I am here all orders where shipped as of yesterday. I was in and out of CA for the last 3 week. New position with the same company

If ever need me outside of the store email, just send a note to ralph.roppo@gmail.com. I can access this any time of the day.

Thanks

Ralph
Title: Re: Anyone know what is up FBL rotors?
Post by: mikedinu@comcast.net on July 23, 2016, 08:09:20 AM
Awesome, thanks!
Title: Re: Anyone know what is up FBL rotors?
Post by: Steve Robbins on August 26, 2016, 09:00:13 PM
Ralph is good, I talked with him just the other day.
Title: Re: Anyone know what is up FBL rotors?
Post by: Kevin Feil on August 26, 2016, 09:27:23 PM
I've known Ralph since 2009, he is without a doubt one of the most passionate guys regarding RC Heli's. For those guys that don't know him, he stays busy as hell with his real job, and when he's not working, he is dreaming up new ideas regarding tools, upgrades. If you do in fact order from him, just remember this is a hobby and note a full time job. But his customer service will more than make up for any unforeseen delays due to his primary job.

K
Title: Re: Anyone know what is up FBL rotors?
Post by: cml001 on August 27, 2016, 06:15:16 PM
Top notch in my book!
Title: Re: Anyone know what is up FBL rotors?
Post by: rickeyb on January 21, 2017, 11:42:03 PM
he is not always there but he wont let u down
Title: Re: Anyone know what is up FBL rotors?
Post by: Richard Rollins on January 22, 2017, 08:27:39 AM
NO doubt !!! Ralph is always willing to go above and beyond to help anyone.
Title: Re: Anyone know what is up FBL rotors?
Post by: mdu6 on January 26, 2017, 04:59:39 PM
Placed an order on Jan3 - no news for 23 days is stretching it a bit ... A simple note on his Web site to indicate he is temporarily away would be nice.
Title: Re: Anyone know what is up FBL rotors?
Post by: Dan Minick on January 26, 2017, 05:06:23 PM
I know he was working on orders last weekend. There is not normally a tracking number so it may be on the way. Feel free to email him,  ralph@fblrotors.com
Title: Re: Anyone know what is up FBL rotors?
Post by: mdu6 on January 26, 2017, 06:23:27 PM
Already emailed him - no reply - no confirmation of shipping hence no tracking
Title: Re: Anyone know what is up FBL rotors?
Post by: Maxturbine on January 29, 2017, 01:55:42 PM
Hello

Please send an email to Ralph.roppo@gmail.com

Lets find out what is going on and it will be resolved today.

Sincerely

Ralph


Title: Re: Anyone know what is up FBL rotors?
Post by: mdu6 on January 30, 2017, 06:01:34 AM
Email sent to other address
Title: Re: Anyone know what is up FBL rotors?
Post by: mdu6 on February 13, 2017, 05:59:40 PM
It took a bit of time - but we got everything back on track/ordered goods were received this morning - thanks Ralph