General > Main Helicopter Discussion
FBL Rotors Unlimited Move
Maxturbine:
Modelers,
During the last 4 weeks I have been in a middle of a family move that has turned out to be more than anticipated. I was planning on making a seamless transition between the two locations without any of you seeing an interruption in service and deliveries.
The last five days have been a real challenge due to closing two homes at the same time. I had moved the FBL inventory a number of times and currently in the process of transferring the inventory to the new location.
I understand your concerns about late shipments and have discussed with a number of you the events that have taken place. I will refund the funds to anyone whose orders have not been shipped as of tonight. I do not want to impose this transition on anyone, when I know how important this hobby is to you.
Please send me a email through the store and I will take care of you immediately.
Sincerely
Ralph
Brandon Bartolomucci:
No worries here Ralph. You're a great guy with great service. I have no doubt that you'll get everything sorted and I for one will still be here as a customer and friend to support FBL Rotors. I hope and believe others will do the same.
Regards,
Brandon Bartolomucci
Sent from my iPhone
BrianE:
--- Quote from: Brandon Bartolomucci on December 18, 2012, 04:54:50 AM ---No worries here Ralph. You're a great guy with great service. I have no doubt that you'll get everything sorted and I for one will still be here as a customer and friend to support FBL Rotors. I hope and believe others will do the same.
Regards,
Brandon Bartolomucci
Sent from my iPhone
--- End quote ---
Yup - same here. I'm ready to place an order anytime, but will gladly wait until Ralph gets everything sorted out. FBL Rotors has always treated me very well.
James Mineo:
Ralph,
Do what you have to do, my friend. I'm sure the guys who are familiar with your great services and support are willing to wait. :-)
James
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Chris Sexton:
+1
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