Synergy Tech Support

Other Manufacturer => General Heli Support => Topic started by: Maverick on May 11, 2016, 02:33:58 PM

Title: FBL Rotors Unlimited: Bad experience
Post by: Maverick on May 11, 2016, 02:33:58 PM
Hello,

I have placed an order at FBL Rotos Unlimited several weeks ago. (I am from Europe/Austria.) But still my order did not arrive. So I sent several mails to the dealer, but I get no answer.

Does anybody else out there had the same problems with this dealer?

Thank you!

Chris
Title: Re: FBL Rotors Unlimited: Bad experience
Post by: cml001 on May 11, 2016, 03:49:48 PM
Absolutely Not! Shoot him another email.. Ralph is a stand up guy!
Title: Re: FBL Rotors Unlimited: Bad experience
Post by: Grees01 on May 11, 2016, 05:25:21 PM
I second that. No problems with Ralph. Your email might have ended up in the spam folder accidentally seeing as it came from Europe.. Call him at the number listed on the website during the times that he's available..But for sure there's a reason your shipment is delayed..
Glen


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Title: Re: FBL Rotors Unlimited: Bad experience
Post by: Grimmy on May 11, 2016, 07:13:18 PM
I second that. No problems with Ralph. Your email might have ended up in the spam folder accidentally seeing as it came from Europe.. Call him at the number listed on the website during the times that he's available..But for sure there's a reason your shipment is delayed..
Glen


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I just talked to Ralph the past 2 nights, and I thought he had the site number shut off.  I'll try to get a hold of him and point him in this direction.
Title: Re: FBL Rotors Unlimited: Bad experience
Post by: Maxturbine on May 11, 2016, 07:28:31 PM
Maverick

I have not seen an email in response to your concerns.  Please send a email to ralph.roppo@gmail.com.

Whatever it is going on I will take care of you. All orders have been shipped to date.  Please submit the order confirmation number. I can search the site. You may also provide your phone number in your email and I will call you.

I am a long time dealer with Synergy and you will never have to worry doing business with me.


Ralph

Title: Re: FBL Rotors Unlimited: Bad experience
Post by: akbradley on December 17, 2018, 01:47:52 PM
I still have an outstanding order with FBL Rotors after 3 weeks.  I have sent an email, called and no response.
I called again today and the mailbox was full... Is this guy still in business?
Oh yea, they did take my money.