Synergy Tech Support

Synergy Electric Helicopters => Synergy E5 => Topic started by: larry v on October 29, 2017, 04:31:59 PM

Title: missing screws?
Post by: larry v on October 29, 2017, 04:31:59 PM

started my build today and found that two of the frame spacers are missing the 2.5 flat head screws. it appears that I don't have enough to complete this stage of assembly. Is this correct or am I missing something?

Title: Re: missing screws?
Post by: Robert "Full" Montee on October 30, 2017, 02:45:42 AM

One spacer uses the cap head bolt from the boom support to be held in.
I would check the spares package for the other two.

Title: Re: missing screws?
Post by: FrankFuss on October 30, 2017, 11:36:17 PM

My spares package did not contain any of the flat head screws.  The back top frame spacer does not use the flat head screws (Page 16).  You can leave the four screws out of the ESC Mount Plate until you get replacements.  The ESC Mount Plate is not attached to the frame until later in the build.

Title: Re: missing screws?
Post by: cml001 on October 31, 2017, 07:21:47 AM

Give Matt an email and I’m sure he will get u straight.
matt@mattbotos.com

Title: Re: missing screws?
Post by: larry v on October 31, 2017, 02:13:31 PM

As it turns out I am missing only 2 screws. Matt already has them on the way.
I have read many post about how Synergy treats there customers, that was one  of the reasons I bought one.

This is only my second ever build. My 1st was an Oxy3. I have had only Blade products up until then.
I got to say I'm a little intimidated, if not only bye the size of it! My heart is going to be thumbing the 1st time I spool this up!

Thank you guys
Thank you Matt