November 23, 2024, 04:47:41 AM

Author Topic: Parts support contact  (Read 1660 times)

Offline Wolf51

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Parts support contact
« on: May 02, 2019, 03:56:13 AM »
Hey guys,

I've just received a canopy for my 766, purchased from a US Synergy retailer.  Unfortunately the canopy is damaged, though all packaging was intact. The retailers policy is that the manufacturer is responsible for any defective merchandise claims.

The contact link on Matts site brings me to this forum. Can anyone tell me who I can contact to discuss this?

Thanks
Wolf

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Offline Grimmy

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Re: Parts support contact
« Reply #1 on: May 02, 2019, 06:51:07 AM »
On mattbotos.com, under contact.....can try emailing Matt at the following address:  info at synergyrchelicopters.com. 


Offline Wolf51

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Re: Parts support contact
« Reply #2 on: May 02, 2019, 07:12:26 AM »
Thanks grimmy I'll give that a try

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Offline Wolf51

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Re: Parts support contact
« Reply #3 on: May 02, 2019, 07:55:09 AM »
Tried emailing info@synergyhelicopters.com but the address was not found.

Is anyone able to help with an email address where I can contact matt and about this, please.


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Offline Grimmy

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Re: Parts support contact
« Reply #4 on: May 02, 2019, 03:32:42 PM »
I sent you a PM, Wolf51.

Offline Wolf51

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Re: Parts support contact
« Reply #5 on: May 09, 2019, 05:53:57 AM »
I received a quick response and great support from Matt regarding the damaged canopy.
The damage most likely happened in transit and was resolved with the retailer.

Thanks again for your support Matt

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