Welcome to the Family Darren, hate that you had bad luck with the canopy, if you have been in this hobby long enough, this is just one of those things. Let me ask where you purchased it from? And what carrier did you receive it through... Unfortunately I have had issues with all 3 carriers. I would take a lot of pictures of the box as well as the canopy and file a claim if this was in deed shipped... Good luck with the build, and again welcome to the family..
Best regards,
Kevin