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November 21, 2024, 02:33:35 PM
Synergy Tech Support
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Synergy Nitro Helicopters
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Synergy N7
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Faulty factory parts
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Topic: Faulty factory parts (Read 1886 times)
ktmdiesel
Newbie
Posts: 14
Faulty factory parts
«
on:
May 25, 2017, 01:40:58 PM »
Hey guys, I just received my N7 kit this week and found that the RPM sensor bracket has been broken from factory. Is there any kind of warranty on parts like these? Thanks! - Luke
«
Last Edit: May 25, 2017, 01:45:32 PM by ktmdiesel
»
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Josh Easter
Field Representative
Member
Posts: 87
812-278-1997
Re: Faulty factory parts
«
Reply #1 on:
May 25, 2017, 02:15:35 PM »
Matt has the best costumer service in the business. Send him a email!
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Team Synergy
ktmdiesel
Newbie
Posts: 14
Re: Faulty factory parts
«
Reply #2 on:
May 25, 2017, 02:18:13 PM »
Good to hear!, where would i find his email?? thanks!
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Rodney Kirstine
Field Representative
Synergy Hero
Posts: 2112
Re: Faulty factory parts
«
Reply #3 on:
May 25, 2017, 02:34:56 PM »
Quote from: ktmdiesel on May 25, 2017, 02:18:13 PM
Good to hear!, where would i find his email?? thanks!
You can email him at matt@mattbotos.com. Please keep in mind that he is hosting a fun fly at his place this weekend so you may not get a response right away. Matt definitely stands behind his models though, and he'll take care of you. After I get home, I'll check my spares because I may have one of those I can send you. I'm not positive, though.
Rodney
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Rodney
Team Synergy
ktmdiesel
Newbie
Posts: 14
Re: Faulty factory parts
«
Reply #4 on:
May 26, 2017, 07:24:18 AM »
Thanks for the help Rodney. Very much appreciated
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Rodney Kirstine
Field Representative
Synergy Hero
Posts: 2112
Re: Faulty factory parts
«
Reply #5 on:
May 26, 2017, 08:38:42 AM »
You're welcome. I looked through my stuff last night and I couldn't find the one that I thought I had. Sorry about that.
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Rodney
Team Synergy
Gabriel Sandoval
Field Representative
Sr. Member
Posts: 322
If your not crashin' your not trying hard enough..
Re: Faulty factory parts
«
Reply #6 on:
May 26, 2017, 05:12:55 PM »
I have a spare if you need one. Won't be able to ship till Tues. PM me if you need it...
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Team Synergy
Team Scorpion
Team Dee Force Aviation
Team YS Performance USA
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Faulty factory parts