My OWB came installed backwards. Or at least in reverse of what the manual says. Instead of reversing the hub, I just turned the main gear over. As it turns out, that is a better, stronger orientation for the hub anyway. Without any shims, I had may be 0.25mm between the main gear and the collar. It looked like Ross's picture.
Yesterday I installed the washer from a glow plug. Now there is gap slightly over 1mm. However, considering the upward forces from the slanted gears, that gives the main gear a lot of room to travel before it hits the collar. That added flex, under load, cannot be good for the main gear. Between rubbing a little off the top shoulder of the main gear and the gear possibly breaking, I'll take the former. The washer is coming out.