Male key chain canopy mount [305-125] missing ball

[curmudgeon]

I am finishing my 766 build.  I am building it as an 806.  I noticed that one of the key chain canopy mounts (male, 305-125) is missing a ball.  I tried sending Matt a PM, but the website states that I am blocked from sending him a PM.

How do I go about exchanging this faulty male key chain canopy mount [305-125] for one that works properly?

[Chris Sexton]

Yeah easiest way is to email Matt. matt@mattbotos.com  I know they are preparing for IRCHA, but I don't think they are heading north until Tuesday so I am sure he'll get you squared away.

[curmudgeon]

Thank you Chris.  I just sent him an email.

John

[Matt Botos]

No problem! We will send  you a new one!

Thanks,

Matt

[curmudgeon]

Yes.  Thank you so much.

[curmudgeon]

Hello Matt,

I've sent you two PM's with my shipping address about this male key chain mount [305-125], but I have not received a reply.  Is there a better way to communicate my shipping address to you?

Thank you,

John Hamel

[Chris Sexton]

Hello Matt,

I've sent you two PM's with my shipping address about this male key chain mount [305-125], but I have not received a reply.  Is there a better way to communicate my shipping address to you?

Thank you,

John Hamel

Email is fester. Matt@mattbotos.com


Sent from my iPhone using Tapatalk

[curmudgeon]

I did not realize that earlier.  Thank you. 

John

[Rchelipastor]

Email is the best way...FYI, Matt and Amy stand behind everything they sell. I'm not a rep, just a very happy customer that now owns two synergy helis (766 and n7). Hands down, they have some of the best customer service in the industry. They're really good people. They will help you. You can count on it.

[curmudgeon]

Matt and Amy took care of me well.  Thanks.