Thanks to all you who offered to email me the manual, and to those who offered to snail mail me physical manual. At least now I know that if the company is not able to provide the needed support, the Synergy community will come through, and help me out.
After reading the manual, I can understand what all the fuzz is about. If the quality of the parts are as good as the engineering design, this helicopter should sell at a higher price, even if it means not waiting for the kits to include the TT stock, but having to purchase the TT conversion kit separately.
The only improvements I would have liked to see are (1) thrust bearings on the main shaft bearings blocks like KDE does, (2) motor mount with 4 holes to allow 4 screws instead of just 2 screws to mount the motor, (3) turnbuckle type links for finer adjustments, (4) Tail control guides with screws, so no need to CA unto boom needed, (5) a sliding battery tray, (6) a 2 point tail slider mechanism, and (7) an incorporation of inner swash driver with the rotor head.
On the other hand, there is a lot of attention to detail with (1) the 4mm and 5mm blade bolt adapters to protect the blade grips, (2) a third main shaft bearing block with the lowest one under the main gear, (3) a main shaft collar design which allow for good testing for a potentially bent shaft and no need for main shaft shims, (4) helical main gear with well designed mechanism, (5) tail servo attached to frame, not to the boom, (6) direct servo to swash links, (7) specially designed servo arms that relieve stress off servos (just ingenious), (
boom support clamp that does not use an unnecessary horizontal fin, (9) Tail pitch slider bushing that locks with ring, not needing messy Loctite, (10) anti-rotation bracket mechanism that uses radial bearings (never seen those before), (11) uses motor shaft support bearing block, (12) head uses head dampers, not O-rings, and (13) a manual easy to follow (although not easily available online).
Most of the shortcomings seem to either be readily rectifiable or easy to work around. All five links are sold as turnbuckles at
http://www.fblrotors.com/E6-E7-Titanium-Turnbuckle-Set-Cyclic-Pitch-Set-_p_45.html. Main shaft bearing block thrust bearings are probably not necessary do to the overall mechanism. Only 2 screws on the motor seems to work well with other helicopters. A 2 point tail slider mechanism may just add complexity to the tail without significant benefit (but would look cool). Lack of battery tray may mean more room for larger batteries. So I guess the potential shortcomings are really a wash.
OK, so I guess I will be purchasing this kit along with the TT conversion kit, as soon as I figure out what electronics I'll be using.
Thanks everybody.
John